Privacy Policy
1. Information We Collect
When you book a tour or contact us, we may collect:
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Name, email address, and phone number
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Payment details (processed securely by third-party providers, we do not store card data)
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Booking information (tour date, number of participants)
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Any special requests or dietary needs you share with us
2. How We Use Your Information
We use your data to:
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Process bookings and payments
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Communicate important tour details (meeting point, timing, updates)
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Provide customer support before and after the tour
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Comply with legal and tax requirements
3. Sharing of Data
We do not sell your personal data. We only share it with:
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Payment providers (e.g., SumUp, GetYourGuide) to process payments
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Accounting systems for bookkeeping as required by law
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Service partners only if needed to deliver parts of the tour (e.g., food suppliers)
4. Data Storage & Security
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We store your information securely and only as long as necessary for accounting, legal, and service purposes.
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We take appropriate technical and organizational measures to protect your data from unauthorized access or misuse.
5. Your Rights
You have the right to:
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Request access to the personal data we hold about you
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Ask for corrections or deletion of your data (unless required by law to keep it)
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Withdraw consent for communications at any time
To exercise these rights, contact us at: reception@trolltours.net.
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6. Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.
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7. Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
If you have any questions about this Privacy Policy or how we process your data, please contact us at:
Moser Mat og Reise
reception@trolltours.net